Terms and Conditions

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Effective Date: October 10, 2025

Last Updated: October 10, 2025

1. Overview

Welcome to Quartz Epoxy LLC (“Company,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your use of our website quartzepoxy.com

 (“Site”), including all purchases made online or by phone, and any related services we provide.

By accessing or purchasing from our Site, you agree to these Terms. Please read them carefully before using our services.

2. Use of the Site

You must be at least 18 years old to use this Site or make a purchase.

By using this Site, you represent that you are of legal age and capable of entering into binding contracts.

You agree not to use our products or services for any unlawful or prohibited purpose.

3. Products and Pricing

All prices listed on our Site are in U.S. dollars and subject to change without notice.

We reserve the right to modify or discontinue products at any time without liability.

We make every effort to display product colors, images, and descriptions accurately. However, we cannot guarantee that your device’s display accurately reflects the product.

4. Orders and Payment

By placing an order, you agree that:

All information provided is accurate and complete

You are authorized to use the payment method provided

You agree to pay the total amount due (including shipping, taxes, and any applicable fees)

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Payments are processed securely through our authorized payment processors.

5. Shipping and Delivery

Orders are typically processed and shipped within the time frame indicated at checkout.

Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.

Quartz Epoxy LLC is not responsible for lost or stolen packages once marked as delivered by the carrier.

6. Returns and Refunds

SEE NEXT SECTION BELOW

7. Warranties and Disclaimers

Our products are intended for use as flooring and coating materials. Proper application is the responsibility of the installer or end user.

Limited Warranty:

Quartz Epoxy LLC warrants that its products are free from manufacturing defects for 30 days from delivery date.

This warranty does not cover:

Improper installation, mixing, or use

Normal wear and tear

Damage due to misuse, neglect, or environmental conditions

To make a warranty claim, contact us at support@quartzepoxy.com

 with your order details and photos.

Disclaimer:

All products are provided “as-is.” Except as expressly stated, Quartz Epoxy LLC makes no warranties, express or implied, including merchantability or fitness for a particular purpose.

8. Limitation of Liability

To the maximum extent permitted by law, Quartz Epoxy LLC shall not be liable for:

Any indirect, incidental, or consequential damages

Loss of profits, data, or business resulting from product use or inability to use

Damages exceeding the original purchase price

You agree to use all products in accordance with their safety data sheets and application instructions.

9. Intellectual Property

All content on this Site — including text, graphics, logos, images, and videos — is owned by Quartz Epoxy LLC and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy

 to understand how we collect and use information.

11. Third-Party Services

We may use third-party services such as Google Analytics, and Meta advertising. These third parties have their own terms and privacy policies, which apply to your interactions with them.

12. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

Any disputes will be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.

13. Changes to These Terms

We may update or modify these Terms from time to time.

All changes are effective immediately upon posting to this page. Your continued use of the Site constitutes acceptance of the revised Terms.

14. Contact Information

For questions about these Terms, please contact us at:

Quartz Epoxy LLC

Website: https://quartzepoxy.com

Location: Arizona, USA

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.
• Write down any other terms or conditions that protect you or your audience.