Privacy Policy

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Effective Date: October 10, 2025
Last Updated: October 10, 2025

Welcome to Quartz Epoxy LLC (“Company,” “we,” “our,” or “us”).
This Privacy Policy describes how we collect, use, and protect the personal information of visitors and customers on quartzepoxy.com (“Site”) and through phone or other communication channels.

By accessing our Site or purchasing our products, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to provide and improve our services:

• Name, email address, phone number, and billing/shipping address
   
• Payment details (processed securely via Shopify or other payment providers)
   
• Account credentials (if you create an account)
   
• Any messages or communications you send to us
   

• IP address, browser type, device identifiers, operating system
   
• Pages viewed, links clicked, time spent on site, and referral sources
   
• Cookies and similar technologies (used for analytics, advertising, and site functionality)
   

• Advertising and analytics platforms (e.g., Google, Meta/Facebook, Instagram)
   
• Social media platforms, if you engage with our ads or posts
   

We use your information to:

• Process and fulfill orders (online and by phone)
   
• Communicate with you about your order or inquiries
   
• Provide customer support
   
• Send marketing emails, promotions, and offers (with your consent)
   
• Analyze site traffic and user behavior to improve our products and services
   
• Comply with legal obligations and prevent fraud
   

We use cookies and similar tracking tools for:

• Website functionality and session management
   
• Analytics (Google Analytics, Meta Pixel)
   
• Advertising and retargeting on social media platforms
   

You can disable cookies in your browser settings, but some site functions may not work correctly.

We do not sell your personal information.
We may share limited data with:

• Service providers (e.g., payment processors, shipping carriers, hosting providers)
   
• Advertising and analytics partners (Google, Meta)
   
• Law enforcement or regulators, if required by law
   

All partners are bound by confidentiality and data protection agreements.

We retain your personal information as long as necessary to:

• Fulfill orders and customer service obligations
   
• Meet legal, accounting, or reporting requirements
   
• Support our marketing and operational needs
   

Depending on your location, you may have the following rights:

• Know what personal information we collect and how it’s used
   
• Request deletion of your personal information
   
• Opt-out of data sharing for advertising purposes
   

• Access, correct, or delete your personal data
   
• Restrict or object to processing
   
• Data portability (receive a copy of your data)
   
• Withdraw consent at any time
   

To exercise these rights, email us at support@quartzepoxy.com.

We use SSL encryption and secure hosting to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided information, please contact us for removal.

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Effective Date.”

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Quartz Epoxy LLC
Email: support@quartzepoxy.com
Website: https://quartzepoxy.com
Location: Arizona, USA